Shipping & Ordering
We ship from the UK using standard international airmail via Royal Mail. Shipping can be upgraded
to a courier service which includes delivery confirmation and tracking. This service is available for an extra £5.20 per item (worldwide) on top of standard shipping.
Currently we are accepting the following forms of payment:
• Bank Transfer only in UK
• Payment through PayPal - either using an already existing account, credit card or e-check
Returns and Refunds
Returns are only accepted if the item was defective.
We will accept returns of unused merchandise if received within 7 days of your receipt of goods. However, you must contact us first. We will refund purchase price minus shipping, and you must
pay return shipping.
If you would like to sell Ans items in your shop on consignment please contact us with all the
details and we can continue from there. I love to see photos of the shop or links to a web store.
Only available in London.
Please note there is a minimum of £400 required to place a wholesale order with us. You can
contact us for details.
We have a simple but effective approach to security - we do not handle any of your credit
card details. We never even see any of your credit card details, these transactions are carried
by Paypal. For more information about PayPal, please clickhere.
You can rest assured your credit card details will never be compromised even if our website is
hacked or our deposit is burgled or our computers get infected with viruses or we fall victim to
one of the many scams criminals use to gain access to computer systems.
Ans respects your privacy and will never sell, trade, loan, rent or give away any personal
information. Personal information provided to Ans will only be used for the services requested
such as processing an order and shipping your package to the address you provide.
Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions including after an order has been submitted and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
We trust our designers to inform us correctly of their practices, and ethical and eco-status of the materials used. We regret that we cannot always inspect their manufacturing processes closely for ourselves.
Many people have different interpretations of what is 100 per cent ethical fashion. We believe if you are making a honest genuine move in the right direction to less harmful, exploitative practices, that is better than no move at all.